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PANDA Virtual Assistant

PANDA Virtual Assistant

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  • About me
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  • Support packages & rates
  • Creative Industry Business Support
  • North West England & North Wales

Support packages & rates

Different businesses need different kinds of support – so Panda works around what you actually need.

Whether you need an extra pair of hands for a few hours, someone who knows your business and can work alongside you regularly, or an experienced brain to help you work through a problem, there’s a Panda option to suit.

And if what you need doesn’t fit neatly into a box, that’s fine too. We can work it out.

Tell me what you need help with

Panda Flex

£40 / hr

Flexible support when you need an extra pair of hands – without the commitment.

Know what needs doing but maybe just don’t have the time to do it?

Panda Flex is for those jobs that crop up when you need them. Book support by the hour, with a minimum of 1 hour, and use the time for whatever needs sorting.

Perfect for a one-off task, a particularly busy week or those jobs that have been sitting on your list for far too long.

These could include:

  • Inbox or diary management
  • Document creation & formatting
  • Data entry & research
  • Website updates & content
  • Social media scheduling
  • Templates & training materials

No retainer. No long-term commitment. Just practical support when you need it.

🐼 Panda Partner

£40 / hr

Ongoing support for the things that keep your business moving.

Sometimes you don’t need another employee. You just need someone who knows your business, understands how you work and can get on with things.

As your Panda Partner, I can provide regular support across the areas where you need it most – whether that’s keeping on top of the admin, managing your content, sorting your systems or helping keep everything organised.

Support could include:

  • Inbox & diary management
  • Document creation & formatting
  • Data entry & research
  • Website updates & content
  • Social media scheduling
  • Systems & organisation
  • Templates & training materials

Regular hours can be arranged to suit you, with retainers available.

🐼 Panda Power Hour

£60 / hr

One focused hour to work out what needs to happen next.

Got a business problem, project or idea that you can’t quite get your head around?

Bring it to me.

We’ll look at where you are, what you’re trying to achieve and what’s getting in the way. I’ll help you work through it, challenge things where needed and turn the conversation into a practical plan.

It could be business strategy, a process that isn’t working, technology you don’t know how to use, a project that needs direction or simply having someone experienced to bounce an idea around with.

You bring the problem. We work out what happens next.

Power Hours can be booked individually or periodically when you need a fresh pair of eyes.

🐼 Panda Projects

From £500

For when something needs taking from “we should do that” to “it’s done”.

Some things need more than an hour.

If you’ve got a project that needs planning, organising and actually getting over the line, I can take ownership of the work and manage it through to completion.

That might be:

  • A new system or process
  • Website or content project
  • Research project
  • Event or campaign
  • Stakeholder engagement
  • Funding or bid support
  • Policy or process review
  • Training materials
  • A project you’ve been meaning to tackle for months

We’ll agree the scope, what needs to be delivered and the cost before we start.

Projects from £500.

Questions you might have

Do I have to commit to a monthly package?

No. Panda Flex can be booked from one hour.

What’s the difference between Panda Flex and Panda Partner?

Panda Flex is for occasional or one-off support. Panda Partner is for businesses that want regular ongoing support.

What can I use my hours for?

This is down to the needs of the business. Just tell me what needs doing and let me know. The only caveat there is sometimes you might find the need me to create a whole new direction and it may need a strategy session. I sometimes advise a one off strategy session in addition to or as a top up to the standard hours. Everything is agreed in advance with the client in advance of any additional add ons.

Can you work on a specific project?

Yes. Projects can be scoped separately and are priced from £500 depending on what’s involved.

Do you work with businesses outside the North West?

Yes. Panda works remotely with clients across the UK.

Can we meet before deciding?

Absolutely. Start with a no-pressure online chat.

How quickly can you start?

This again is dependant on the requirement and the complexity. I always try and accommodate clients wherever possible. If you have a deadline to meet, I will always try and help you meet it.

Do you require a minimum number of hours?

Some businesses support packages require multiple hours but some may only need 1hr a week per month as a Panda Partner. Some just require ad-hoc help. Some just need to learn a process so they can feel confident in what they are doing. That is why I introduced Panda Flex, so it fits around you and your business when you need it most.

Are you insured?

Yes

Are you ICO registered?

Yes

How do you handle confidential information?

Wherever possible I try to work within the guidelines and locations of the business – SharePoint etc. If anything is downloaded or saved I will always try and ensure a secure environment, or in some cases, create a secure environment for clients utilising Google Drive or similar. Once I have completed a role or project with a client, I save data for 7 days just in case there are any queries or issues and then I delete everything at my end – from files to passwords.

Do I need to give you access to my systems?

In some cases I will be given access to or have an account of my own created to work on. I work with smaller clients using email or secure links to ensure data is secured. I may require logins to sites if I am creating mailouts for example, but once the project or role is completed I destroy all the passwords etc at my end. If needs be I can ask you to share your screen on a Teams/Zoom call if I need clarification or if you need assistance but I have never needed to access anyone’s PC directly as Panda VA.

When are you available to work?

I work Monday to Friday so I can spend quality time with my family at the weekend, but if you have a project or something that requires weekend work, let’s have a chat and I can see whether I can accommodate your request. Sometimes projects require an onsite presence and although I work remotely, I will try and accommodate the needs of the client whereever I can.

Why work with Panda?

Experience
You’re not hiring someone who has just discovered Canva and decided to become a VA.

Straight talking
I’ll tell you what I think, ask questions and flag things that don’t make sense.

Flexible support
One hour, ongoing support or a project – you don’t have to fit your business around a package.

Someone who actually gets involved
I’m not just completing tasks. I’ll understand what you’re trying to achieve and work with you to get there.

I’m a calm-headed, logical and decent person
Take a look at my testimonials – people suggest I’m a decent sort to work with. I appreciate work can be stressful and abundant. We are all human and it’s a bumpy ride out there sometimes so I will always try and help you, help you refocus and re-energise you. I’m a positive person and I’d rather you end the week feeling like you have accomplished or moved forward positively, ideally with a big smile on your face.

Tell me more about what I can help you with

🐼 Panda Virtual Assistant – operational and project support for growing businesses.

🌿 North Wales hippy
⚙️ Liverpool logic

Ready to make your life easier?

Let’s have a chat today!

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